SUPPORT HOTLINE / HELPDESK
Support for DBS and Business Management:
Monday - Friday 8:30 - 17:00 - CET
Tel.-Contact: +43/1/810 69 96 - 56
Please click to start a remote support session.
After you started the program, a session number will be requested. This number will be provided by your EDENTITY Support Agent. By entering the session number we are able to connect to your system and see what you see.
Further Information: The utilized remote control software provided by a well-respected manufacturer, provides a connection status display so you can see if we are connected to your system or not. After the remote session is closed and the program ended, your system is secure again and no one can connect to your computer via remote control. (No unwanted data will remain on your system since there is no installation for this tool necessary for the remote session).